how-to · company Open this in the console

Acknowledge an alert on your machines.

Alerts is one tab, open. Ack is on the row. The first press opens a box. It does not close the alert.

A blank comment still acknowledges. Write something when the reason would not be obvious from the alert itself.

Open Alerts

Open Alerts. One tab, open. Rules, scripts, and sent are not here. The status menu is open + acked. Accounts server has one disk warning, disk / at 92%, 18 GB free of 220 GB. The row has ack, resolve, discuss, and comment. There is no accept and no told column. Press ack. This shot has not.

Alerts page for a sub-company user with ack on the disk warning and no accept button — One open disk warning. Ack has not been pressed. No accept.

Add a comment, then acknowledge

The box is titled acknowledge, for disk / at 92% on Accounts server. It says no comments yet. The comment is optional. Leave it empty and acknowledge still marks the alert acked. A note you type stays on the thread. This shot stops before that press, so the alert is still open. Cancel drops the box and changes nothing.

Acknowledge dialog for a sub-company user with an optional comment typed in — Acknowledge dialog. The comment is filled in. Acknowledge has not been pressed.

Closing it is Resolve an alert on your machines. A note that leaves the state alone is Leave a comment on your alert. The list those buttons sit on is See alerts on your machines. What your provider sees, including accept, is Acknowledge an alert.